Aircall

Aircall is a cloud phone system used by more than 23,000 businesses, and it is a common choice for sales teams that want a reliable phone system tightly connected to their CRM. Calls, recordings and notes sync automatically to tools such as HubSpot, Salesforce and Pipedrive.

For outbound calling, Aircall's Power Dialer lets reps import up to 1,000 numbers and dial them in sequence, with time between calls to add notes and tags, on desktop and web. The platform also offers call recording, call monitoring and whisper coaching, analytics, and AI features that transcribe and summarise calls. Aircall has added an AI voice agent that can answer and resolve calls, with or without the rest of the phone system.

It suits small and mid-sized sales and support teams that want an easy-to-use phone system with a built-in power dialer, rather than a dedicated parallel dialer.

Plans are priced per license with a minimum number of users. Essentials costs $30 per license a month and Professional $50, with custom plans for larger teams. The AI voice agent starts at a $100 monthly minimum.